Being Heard: Public Speaking and Presenting
Sensemaking and Connecting with a Group
"Be sincere; be brief; be seated." - Franklin D. Roosevelt
Public speaking can invoke distress and even fear in the speaker; resulting in over-prepared, over-formalised, and over-rigid presentations that simply do not connect to the audience. FDR Franklin Roosevelt is very clear in his quote: “sSpeak from the heart, communicate what the audience needs to hear (not necessarily what you want to say) and then give others the opportunity to speak.”
Being Heard: Public Speaking and Presentinggives practical tools to participants to overcome humankind’s most profound fear: speaking in public.
Using practical strategies and practice during the sessions, participants will consider how best to connect with their audience, educate the group on their ideas, and invoke action from your audience to make progress on your most important objectives.
This program is ideal for those who need to communicate their ideas at scale or need to influence more than one person at a time.
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As a resulting of attending this program, participants will:
Plan, prepare and deliver engaging presentations
Demonstrate effective presentation and communication skills
Speak clearly and confidently in both prepared and impromptu speaking situations
Evaluate the effectiveness of your presentations
Create connections with a group
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Social and emotional intelligence
Social insight and impact
Communication and public speaking
Confidence and resilience
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1-day face-to-face or virtual workshop
Facilitator-led knowledge transfer
Small and large group discussion
Practical application: presenting to the group and receiving feedback
Case-in-Point Methodology
Who should attend?
Anyone who must present their information to a group.
Getting the Best Possible Outcome
Negotiation Skills for Leaders
Leaders have to work with people both inside and outside the organisation, oftentimes with cross purposes.
How can leaders maintain a working relationship while still getting the best possible outcome?
Negotiation functions in our day-to-day lives from large group problem solving to getting the best price on products or services.
This program considers how to negotiate to get the best outcomes while still retaining an effective working relationship.
This workshop includes a negotiation case study where participants can practically apply their skills and receive feedback on their approach.
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As a resulting of attending this program, participants will:
Consider the needs of each party in a negotiation
Apply a collaborative problem-solving methodology to negotiations
Engage effectively difficult conversations
Build and maintain a positive relationship while getting the best possible outcome
Increase their negotiating power by creating a Best Alternative to a Negotiated Agreement (BATNA)
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Social insight: Political nous and interpersonal savvy
Social skills: Relationship management
Collaborative problem solving
Principled Negotiation
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1 day face-to-face or virtual workshop
Facilitator-led knowledge transfer
Small group and large group discussion
Case study: Difficult conversation
Who should attend?
This program is designed for participants at all levels.
“Max went above and beyond in caring about each of us and always being open and approachable.
I’m so grateful for your willingness to witness me and to be a support as I came face to face with my shadow and worked out how to be the best leader I can be.
It was way more than I expected and you’re amazing.
Thank you for being you.”
-Assistant Director, Department of Prime Minister and Cabinet
Managing Relationships: North, South, East and West
Communicating effectively within the organisation
It is the organisation’s people and the way they interact with each other that keeps an organisation running effectively.
However, this can be difficult in the face of complexity and hierarchy where dynamic formal and informal relationships exist between actors.
When people are unable to develop or rely on relationships (both formal and informal) with other actors, organisations can become easily misaligned: inefficiency and ineffectiveness quickly follows.
However, when people develop, maintain, and rely on productive relationships with those above, below and at their level in the hierarchy, organisational value is not only created but amplified.
Simply put, the value created together is greater than the sum of each individual alone.
The focus of this program will be on developing relationships with your manager, your manager’s manager, your team, and your colleagues. It is through these relationships that people effectively contribute to the organisation and amplify the total value created.
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As a resulting of attending this program, participants will:
Consider their ‘leadership shadow’ by understanding and influencing attributions by others
Apply emotional intelligence to enhance interactions with others
Develop social insight and wield effective social skills
Position themselves within their system and become a system broker
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Social insight: Political nous, interpersonal savvy, and service orientation
Social skills: Impact management, relationship management, and leading group processes
Emotional intelligence
Impression management
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3-hour virtual delivery
Facilitator-led knowledge transfer
Small group and large group discussion
Knowledge Broker Analysis
Who should attend?
This program is designed for participants at all levels who wish to build their network and influence beyond their team.
Difficult Conversations
Making progress in challenging situations
Conflict is often avoided because people don’t know how to handle it well. The result is tension that quietly builds, conversations that never quite happen, and an overall lack of progress.
This program gives participants a practical toolkit for navigating conflict and difficult conversations without damaging relationships or avoiding the issue altogether. It starts with clarity: before any conversation can go well, participants need to know what they actually need to discuss and why. Getting that wrong means resolving the wrong problem entirely.
Participants use Thomas & Kilmann's conflict modes to explore how disagreement can be approached collaboratively, where both parties come away with something. They look at what typically sits beneath resistance and how to separate people from the problem so that tough conversations don't become personal. This includes understanding the underlying needs and interests that, when surfaced, make resolution far more achievable.
By the end of the program, participants are better equipped to have difficult conversations in a way that keeps both the relationship and the outcome intact.
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As a resulting of attending this program, participants will:
Surface conflict productively
Use communication tools to connect and collaborate in tough situations
Regulate their own emotions during conflict
Apply strategies to shift unproductive conflict to productive conflict
Manage self and grow resilience during challenging situations
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Emotional intelligence including self-awareness and self-management
Social intelligence
Communication
Negotiation
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1 day face-to-face or virtual workshop
Facilitator-led knowledge transfer
Small group and large group discussion
Who should attend?
This program is designed for participants at all levels who are looking for practical strategies for dealing productively with conflict.
Dealing with Conflict and Difficult Conversations
Connection and Collaboration
Conversations are not difficult; people (including us) are. This does not mean they are 'bad', but rather that their rationality does not match ours.
They view progress as fundamentally different than we do. Being able to deal with these fundamental differences means that leadership entails engaging productively with conflict.
'Conflict' tends to conjure up uncomfortable feelings and negative connotations. However, conflict is not just part
of our everyday life; it is necessary for teams to make progress. Despite its usefulness, people often feel unequipped to approach conflict and engage in
difficult conversations.
Everyone is entitled to dignity in the workplace, and people can still experience dignity and respect while having tough conversations. Knowing what conflict is, and what it is not, is the first step to turning tension into traction.
This 2-hour masterclass aims to equip participants with practical strategies they can use to have uncomfortable and respectful conversations that allow the team to move forward and achieve their objectives.
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As a resulting of attending this program, participants will:
Surface conflict productively
Use communication tools to connect and collaborate in tough situations
Manage self and grow resilience during challenging situations
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Emotional intelligence including self-awareness and self-management
Social intelligence
Communication
Negotiation
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2-hour virtual delivery
Facilitator-led knowledge transfer
Small group and large group discussion
Who should attend?
This program is designed for participants at all levels who would benefit from an introduction to dealing productively with conflict.
You and your Team Leaders are one step away from breaking new ground in Team Performance, Culture and Authenticity.
Join us for a Communication workshop.
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Get to know the team who deliver the Rixe Group Leadership programs.
